Due to the increased volume of orders down one of our production lines we were unable to secure enough gold jar caps for all orders. We were forced to change from gold to black caps which meant we required a different coloured ink to date code the jar lids.
Having looked at all possible solutions on-site and finding nothing that would work I contacted Ben at Industrial Printer Services. He explained that the best course of action would be for them to clean and flush a printer they had, set it up with yellow ink and deliver it to the site. The printer would stay on site for a monthly fee until our production was complete and then collected.
The initial contact was made on Friday afternoon and the printer was with me by the following Tuesday, set up ready to go and with enough supplies to keep us going until the end of our seasonal production run.
Without the help and support of Industrial Printer Services we would have faced major problems in supplying our customers on time.
5/5 *****.
Andrew
Production Manager